{"id":273,"date":"2021-11-30T07:32:00","date_gmt":"2021-11-30T07:32:00","guid":{"rendered":"https:\/\/atlanticrcm.com\/blog\/?p=273"},"modified":"2021-11-22T07:38:56","modified_gmt":"2021-11-22T07:38:56","slug":"best-practices-to-follow-in-medical-front-desk","status":"publish","type":"post","link":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/","title":{"rendered":"Best Practices to Follow in Medical Front Desk"},"content":{"rendered":"<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">The front desk is the face of your healthcare facility. A knowledgeable and welcoming front desk executive is critical for a positive patient experience.\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><strong><span style=\"color: #0e101a;\">Training, educating, and re-educating the front desk staff\u00a0<\/span><\/strong><span style=\"color: #0e101a;\">is mandatory in the dynamic healthcare industry.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\"> <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-274\" src=\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg\" alt=\"Best Practices to Follow in Medical Front Desk\" width=\"899\" height=\"600\" srcset=\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg 899w, https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk-300x200.jpg 300w, https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk-768x513.jpg 768w, https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk-219x146.jpg 219w, https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk-50x33.jpg 50w, https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk-112x75.jpg 112w\" sizes=\"auto, (max-width: 899px) 100vw, 899px\" \/><\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">While dealing with patients, the front desk staff should note the following points:\u00a0<\/span><\/p>\n<ol>\n<li><strong><span style=\"color: #0e101a;\">Knowing the patient\u00a0<\/span><\/strong><span style=\"color: #0e101a;\">adds a personal touch to the medical practice and contributes towards the reputation building of the practice.\u00a0<\/span><\/li>\n<li><strong><span style=\"color: #0e101a;\">Keep patients keep heard- <\/span><\/strong><span style=\"color: #0e101a;\">Staff must ensure that patients walk away feeling heard and acknowledged.\u00a0<\/span><\/li>\n<li><strong><span style=\"color: #0e101a;\">A positive, caring, and professional attitude <\/span><\/strong><span style=\"color: #0e101a;\">is a must on any day. Considering the patient\u2019s state of mind, listening to them will make them understand that they are being taken care of. The front desk staff must break out of their operational silos and facilitate the patient by providing information about another department in the facility.\u00a0<\/span><\/li>\n<li><strong><span style=\"color: #0e101a;\">Prompt responses and timely services <\/span><\/strong><span style=\"color: #0e101a;\">make a happy patient. <\/span><\/li>\n<\/ol>\n<p>Watch out for billing inefficiencies that you cost the practice heavily<\/p>\n<p style=\"margin: 0in;\"><strong><span style=\"color: #0e101a;\">Technology\u00a0<\/span><\/strong><span style=\"color: #0e101a;\">is changing every sector including healthcare. Software and cloud-based services for the healthcare industry are easily available such as <a href=\"https:\/\/atlanticrcm.com\/revenue-cycle-management.php\">Revenue Cycle Management (RCM)<\/a>, and Practice Management (PM). Proper training can significantly improve the efficiency of the front desk. For example, the <a href=\"https:\/\/atlanticrcm.com\/index.php\">PM software<\/a> can enable the front desk staff to instantly retrieve the outstanding balances of a patient on the day of the appointment. Some of the other ways in which technology can be used are:<\/span><\/p>\n<ol>\n<li><strong><span style=\"color: #0e101a;\">Online scheduling\/ rescheduling\/canceling appointments <\/span><\/strong><span style=\"color: #0e101a;\">is no longer a novelty and greatly reduces call volumes. This gives the front disk more time for patient interaction and other administrative tasks<\/span><\/li>\n<li><strong><span style=\"color: #0e101a;\">\u00a0<\/span><\/strong><strong><span style=\"color: #0e101a;\">Automated appointment reminders\u00a0<\/span><\/strong><span style=\"color: #0e101a;\">as a text\/ voice message or an email depending upon the patient\u2019s choice. It is a better choice when compared to traditional methods of individually calling up patients<\/span><\/li>\n<li><strong><span style=\"color: #0e101a;\">\u00a0<\/span><\/strong><strong><span style=\"color: #0e101a;\">Automated appointment scheduling\u00a0<\/span><\/strong><span style=\"color: #0e101a;\">handles situations when an appointment is canceled. Rather than manually sift through waitlists, the system can identify patients who are most likely to have last-minute availability and offer them the vacant appointment slot.\u00a0<\/span><\/li>\n<li><strong><span style=\"color: #0e101a;\">\u00a0<\/span><\/strong><strong><span style=\"color: #0e101a;\">Digitized patient feedback\u00a0<\/span><\/strong><span style=\"color: #0e101a;\">saves time for the front desk as compared to traditional labor-intensive manual survey stalls. Patients can review websites to leave comments about their experiences. Negative comments can trigger alerts for the staff to take remedial actions.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"margin: 0in;\"><strong><span style=\"color: #0e101a;\">\u00a0<\/span><\/strong><\/p>\n<p style=\"margin: 0in;\"><strong><span style=\"color: #0e101a;\"><a href=\"https:\/\/atlanticrcm.com\/outsourcing.php\">Outsourcing billing activities<\/a>\u00a0<\/span><\/strong><span style=\"color: #0e101a;\">to professional medical billing companies in this complex marketplace makes perfect business sense, while the practice concentrates on its primary activity of taking care of patients. They are manned by professionals well-informed about current rules and regulations through continuous vigilance and rigorous training. Auto-checking of <a href=\"https:\/\/atlanticrcm.com\/insurance-eligibility-verification.php\">patient insurance eligibility<\/a>, plan coverage, pre-authorization requirements, deductibles, etc are all routine tasks. This ensures accuracy, review, editing billing errors before submission, and reduce rejections. Being HIPAA signatories, they are aware of sensitive patient information and follow the latest data security and privacy practices. Using data analytics and machine learning tools they can make accurate predictions, enabling the healthcare facility to plan accordingly. Outsourcing reduces administrative and operational expenses.\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">At Atlantic RCM we can train your front desk for impeccable customer service and improved efficiency. We have extensive experience in enabling the front desks at medical facilities for seamless medical billing services. We are market leaders in patient collections and help increase revenue flow.<\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The front desk is the face of your healthcare facility. A knowledgeable and welcoming front desk executive is critical for a positive patient experience.\u00a0 \u00a0 Training,<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":274,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Best Practices to Follow in Medical Front Desk - Atlantic RCM<\/title>\n<meta name=\"description\" content=\"At Atlantic RCM we can train your front desk for impeccable customer service and improved efficiency. We have extensive experience in enabling the front desks at medical facilities for seamless medical billing services\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Best Practices to Follow in Medical Front Desk - Atlantic RCM\" \/>\n<meta property=\"og:description\" content=\"At Atlantic RCM we can train your front desk for impeccable customer service and improved efficiency. We have extensive experience in enabling the front desks at medical facilities for seamless medical billing services\" \/>\n<meta property=\"og:url\" content=\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/\" \/>\n<meta property=\"og:site_name\" content=\"Atlantic RCM\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-30T07:32:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-22T07:38:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"899\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Chamy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/\"},\"author\":{\"name\":\"Chamy\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#\/schema\/person\/f5548ea5774f583912b2facbaa38cf1c\"},\"headline\":\"Best Practices to Follow in Medical Front Desk\",\"datePublished\":\"2021-11-30T07:32:00+00:00\",\"dateModified\":\"2021-11-22T07:38:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/\"},\"wordCount\":548,\"publisher\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg\",\"articleSection\":[\"Blogs\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/\",\"url\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/\",\"name\":\"Best Practices to Follow in Medical Front Desk - Atlantic RCM\",\"isPartOf\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg\",\"datePublished\":\"2021-11-30T07:32:00+00:00\",\"dateModified\":\"2021-11-22T07:38:56+00:00\",\"description\":\"At Atlantic RCM we can train your front desk for impeccable customer service and improved efficiency. We have extensive experience in enabling the front desks at medical facilities for seamless medical billing services\",\"breadcrumb\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#primaryimage\",\"url\":\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg\",\"contentUrl\":\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg\",\"width\":899,\"height\":600,\"caption\":\"Best Practices to Follow in Medical Front Desk\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/atlanticrcm.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Best Practices to Follow in Medical Front Desk\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#website\",\"url\":\"https:\/\/atlanticrcm.com\/blog\/\",\"name\":\"Atlantic RCM\",\"description\":\"Revenue Cycle Automation\",\"publisher\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/atlanticrcm.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#organization\",\"name\":\"Atlantic RCM\",\"url\":\"https:\/\/atlanticrcm.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/02\/logo.png\",\"contentUrl\":\"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/02\/logo.png\",\"width\":200,\"height\":69,\"caption\":\"Atlantic RCM\"},\"image\":{\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#\/schema\/person\/f5548ea5774f583912b2facbaa38cf1c\",\"name\":\"Chamy\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/atlanticrcm.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9e2d9d14030caee25fc4561e089002bc1ec0a351cc206be8891db381ef189288?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9e2d9d14030caee25fc4561e089002bc1ec0a351cc206be8891db381ef189288?s=96&d=mm&r=g\",\"caption\":\"Chamy\"},\"sameAs\":[\"https:\/\/atlanticrcm.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Best Practices to Follow in Medical Front Desk - Atlantic RCM","description":"At Atlantic RCM we can train your front desk for impeccable customer service and improved efficiency. We have extensive experience in enabling the front desks at medical facilities for seamless medical billing services","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/","og_locale":"en_US","og_type":"article","og_title":"Best Practices to Follow in Medical Front Desk - Atlantic RCM","og_description":"At Atlantic RCM we can train your front desk for impeccable customer service and improved efficiency. We have extensive experience in enabling the front desks at medical facilities for seamless medical billing services","og_url":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/","og_site_name":"Atlantic RCM","article_published_time":"2021-11-30T07:32:00+00:00","article_modified_time":"2021-11-22T07:38:56+00:00","og_image":[{"width":899,"height":600,"url":"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg","type":"image\/jpeg"}],"author":"Chamy","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#article","isPartOf":{"@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/"},"author":{"name":"Chamy","@id":"https:\/\/atlanticrcm.com\/blog\/#\/schema\/person\/f5548ea5774f583912b2facbaa38cf1c"},"headline":"Best Practices to Follow in Medical Front Desk","datePublished":"2021-11-30T07:32:00+00:00","dateModified":"2021-11-22T07:38:56+00:00","mainEntityOfPage":{"@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/"},"wordCount":548,"publisher":{"@id":"https:\/\/atlanticrcm.com\/blog\/#organization"},"image":{"@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#primaryimage"},"thumbnailUrl":"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg","articleSection":["Blogs"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/","url":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/","name":"Best Practices to Follow in Medical Front Desk - Atlantic RCM","isPartOf":{"@id":"https:\/\/atlanticrcm.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#primaryimage"},"image":{"@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#primaryimage"},"thumbnailUrl":"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg","datePublished":"2021-11-30T07:32:00+00:00","dateModified":"2021-11-22T07:38:56+00:00","description":"At Atlantic RCM we can train your front desk for impeccable customer service and improved efficiency. We have extensive experience in enabling the front desks at medical facilities for seamless medical billing services","breadcrumb":{"@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#primaryimage","url":"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg","contentUrl":"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/11\/medical-front-desk.jpg","width":899,"height":600,"caption":"Best Practices to Follow in Medical Front Desk"},{"@type":"BreadcrumbList","@id":"https:\/\/atlanticrcm.com\/blog\/best-practices-to-follow-in-medical-front-desk\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/atlanticrcm.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Best Practices to Follow in Medical Front Desk"}]},{"@type":"WebSite","@id":"https:\/\/atlanticrcm.com\/blog\/#website","url":"https:\/\/atlanticrcm.com\/blog\/","name":"Atlantic RCM","description":"Revenue Cycle Automation","publisher":{"@id":"https:\/\/atlanticrcm.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/atlanticrcm.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/atlanticrcm.com\/blog\/#organization","name":"Atlantic RCM","url":"https:\/\/atlanticrcm.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/atlanticrcm.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/02\/logo.png","contentUrl":"https:\/\/atlanticrcm.com\/blog\/wp-content\/uploads\/2021\/02\/logo.png","width":200,"height":69,"caption":"Atlantic RCM"},"image":{"@id":"https:\/\/atlanticrcm.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/atlanticrcm.com\/blog\/#\/schema\/person\/f5548ea5774f583912b2facbaa38cf1c","name":"Chamy","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/atlanticrcm.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/9e2d9d14030caee25fc4561e089002bc1ec0a351cc206be8891db381ef189288?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9e2d9d14030caee25fc4561e089002bc1ec0a351cc206be8891db381ef189288?s=96&d=mm&r=g","caption":"Chamy"},"sameAs":["https:\/\/atlanticrcm.com"]}]}},"_links":{"self":[{"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/posts\/273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/comments?post=273"}],"version-history":[{"count":2,"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/posts\/273\/revisions"}],"predecessor-version":[{"id":276,"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/posts\/273\/revisions\/276"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/media\/274"}],"wp:attachment":[{"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/media?parent=273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/categories?post=273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/atlanticrcm.com\/blog\/wp-json\/wp\/v2\/tags?post=273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}